Realistic expectations

R is for..........

I can not believe we have made it to R already!

R is for real.

The first 17 posts in this atozchallenge has been about what to look for when you are in need of a place to store your items.  Many of the readers have been storage facility owners.  Owners and managers want to know what other facilities are doing to recruit and retain customers.  Yet sometimes we need to focus on the fact that we are real people, living on a real budget, serving REAL customers.

Not every facility is perfect, but every facility is full of real people who make real successes and sometimes make real mistakes.  As an employee of a facility, I have many times been faced with situations that quick decisions need to be made.  My hope is that I always make the best decisions for the customer and the facility!   Sometimes it is tough to remember the customer on the other side of the counter is going through some type of transition (see T is for.....) and may be having a rough day.  We need to have realistic expectations of ourselves and our customers.  

To the outsider storage looks like an easy professions.  But the reality is, it is a tough job, full of many unexpected surprises and fun challenges! We LOVE the Storage Facility Profession!