Ok, my favorite part about the storage industry is getting to know the customers!. Each customer that comes into a storage facility to rent a unit is going through some sort of transition in their life. Some examples of these transitions are a new child is on the way, or a child is going away to college, marriage, divorce, building a new home, downsizing, child coming home from college or someone joining the military. The best part of renting a unit is the time on the golf cart giving a tour of the facility. It is a great opportunity to chat with the potential customer about their situation. This helps the professional storage counselor to assist the customer in renting the right unit.
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